Privacy Policy

ohora HK (hereinafter referred to as "we" or "our company") respects the rights and interests of anyone who browses this website or participates in our activities or registers to use our services or online content (hereinafter referred to as "services"). Privacy. We will ensure that the personal data collected, transmitted, stored and used will be processed in compliance with the Personal Data (Privacy) Ordinance, Chapter 486, Laws of the Hong Kong Special Administrative Region (hereinafter referred to as the "Ordinance"). The term "personal data" has the meaning as explained in the Ordinance. Purpose and use of personal data collected You do not need to provide any personal data to browse or use this website. When you participate in our activities or register to use our services or online content, we will collect your personal information to enable us to provide services to you. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing your personal information, you agree to our use of your personal information in accordance with this Privacy Policy Statement.

The personal information collected from you by ohora HK may be used for the following purposes:
  • Identify you and any accounts you open
  • To provide you with services
  • Verify identity and/or conduct credit checks
  • To handle service-related payment instructions or collect outstanding debts for you
  • Process, bill and fulfill orders
  • Directly promote the products and services of our business partners
  • Design the services you need
  • Conduct market research, statistical analysis and behavioral analysis
  • Conduct customer data analysis and analyze your shopping preferences
  • Design our website and content to suit your specific preferences
  • To provide you with customer service
  • Handle your complaints and account inquiries
  • Prevent and deter fraud
  • audit
  • Make disclosures as required by applicable laws, rules and regulations
  • Any other purpose directly related to the original purpose for which the personal data was collected

 

Categories of personal data collected

Personal information collected by ohora HK may include:
  1. Your personal information and contact information, such as name, gender, date of birth, ID number, phone number, social media links, email address, residential address, mailing address and/or billing address;
  2. Your business information, such as company name and job title;
  3. Your account information, such as the first and last 4 digits of your credit card account number or user account number;
  4. your family income and personal interests; and
  5. Your computer or mobile device IP address, real-time location information, browser settings, browsing history and/or other Internet logged information.

 

Confidentiality, Disclosure and Security of Personal Data

Unless we obtain your written consent, ohora HK will not trade your personal information and contact information for profit. The personal information ohora HK collects and holds about you will be treated confidentially; however, if it is necessary to perform legal responsibilities in accordance with the provisions or requirements of the law, or to provide you with services, or to perform the original purpose of collecting personal information or directly For relevant purposes, the Company may disclose such information to the following persons (whether they are in Hong Kong or outside Hong Kong):
  • Courts of competent jurisdiction, law enforcement agencies, or other government statutory or regulatory departments, agencies or organizations
  • Any other person who has a duty of confidentiality to the Company, including group members, information technology consultants, data processing contractors, auditors, accountants, or lawyers who have undertaken to keep such information confidential
  • Banks, financial institutions, credit card issuers or debt collection services
Any questions, comments, suggestions or information, other than personal information, sent by you or posted on our website or any part of the website will be deemed to have been voluntarily provided to the Company in the form of non-confidential and non-proprietary information. We have the right to use, copy, disclose, transmit, publish and/or publish such information in other places at our own discretion, including but not limited to providing such information for the development and promotion of services and to meet customer needs. to any contact company.
ohora HK will make all reasonable efforts to ensure that all personal information we hold is stored in a reliable, secure and secure location.
We will endeavor to keep all personal data collected confidential. However, please understand that we cannot guarantee the security of transmitted data.


Transfer of personal data outside Hong Kong

If operationally necessary, the Company will transfer personal data to places outside the Hong Kong Special Administrative Region to achieve the purpose for which such data was collected, or for purposes directly related to it. Any relevant data transfer will comply with the regulations and restrictions of the regulations.

Storage of personal data

Unless legal requirements require ohora HK to retain your personal data for a specific period of time, ohora HK will only retain the personal data until the original purpose for which the personal data was collected is achieved or for a purpose directly related to it.

Direct marketing

ohora HK intends to use the personal information collected from you for direct marketing purposes, and for this purpose, the company needs to obtain your consent. The Company holds your name, telephone number and contact address, social media links, product and service portfolio information, transaction patterns and behaviors, browsing history, program viewing habits, and personal interests. The Company may use relevant information for direct marketing of our services. .

We may contact you by mail, phone, social media links, text messages, text/image/video messages, fax, email, etc. If you do not wish to receive any direct marketing communications from us, you can update your preferences at any time through your registered account or the unsubscribe link provided by us. Upon receipt of your notice, we will stop using your personal data for direct marketing purposes and will not charge you for this purpose.


Use "cookie" files (COOKIES)

A "cookie" file is a small text file that is stored on your computer (or other electronic device) when you enter our website. We use "cookies" on this website to:
  • To identify you when you browse this website
  • Obtain information about your preferences, browsing and browsing behaviour, online activities and internet usage
  • Keep track of the items stored in your shopping basket to help you get through the checkout process
  • Conduct research and statistical analysis to help us improve our services and better understand our visitors and their requirements and interests
  • Provide advertising tailored to your personal interests and more effectively conduct promotional and advertising programs by us, our business partners and advertisers
  • Make your online activities more efficient and provide a better experience
  • Make security measures tighter

The information we obtain using "cookie" files may not contain your personal information. Although we may obtain information from your computer or other electronic device (such as IP address, browser settings, browsing history and/or other Internet log information), it may not be able to identify you. Because non-personal data is mixed with personal data, we treat the data as personal data for the purposes of our privacy policy. Under certain circumstances, we may collect your personal information, but it must be provided voluntarily by you by completing an online form, or when you purchase goods or use services on our website. If you do not allow the use of "cookies", you can make adjustments in your Internet browser. If you deactivate cookies, you acknowledge that you may not be able to use certain features of our website.


Connect the web

This privacy policy statement applies only to our website. Our web pages may contain links to other web addresses and web pages. Whenever you activate any such connection URL, such as clicking on the connection section of any advertiser, you have left our website; and any personal information or any other information you provide to any other party after leaving our website The information is not within the control of our company. Browsing or using other websites is at your own risk.


Access and correction of personal data

If you have any questions about ohora HK's privacy policy, or wish to access or correct your personal information, you may notify us in writing at the following address:

ohora HK

To: Privacy Data Officer
Unit A, 15/F, EASTCORE, 398 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong - ohora HK

In accordance with the Ordinance, the Company reserves the right to submit relevant data access requests to